Managed Web Hosting

 Mediaura Hosting Solution 


Overview

At Mediaura, we offer a comprehensive managed web hosting service backed by AWS that provides our clients with the benefits of a private cloud hosting environment without the headaches and complexities that often come with managing it.

Our managed web hosting service is designed to give our clients peace of mind, knowing that their hosting environment is professionally managed and monitored by our team of experts. We handle all the technical details, so you can focus on growing their businesses and providing their customers with the best online experience.

AWS Environment

We operate a private cloud based on AWS that provides geographical diversity and load balancing, which helps to ensure fast and reliable access to our client’s websites and applications from anywhere in the world. By leveraging AWS’s global network of data centers, we can distribute traffic and resources to the closest and most available data center, reducing latency and improving the overall user experience. Load balancing is an essential aspect of our hosting environment, as it helps ensure that our client’s websites and applications remain available and responsive, even during periods of high traffic. By distributing traffic across multiple servers, we can prevent a single server from becoming overloaded and ensure that our client’s websites and applications remain accessible and responsive.

AWS’s geographical diversity and load balancing also provide increased reliability and availability. In an outage or failure in one data center, traffic can automatically be redirected to another, helping to minimize downtime and ensure that our client’s websites and applications remain available, even during unexpected events.

Database Redundancy

High availability in Amazon RDS involves creating a secondary database instance in a different availability zone, which serves as a standby database that takes over in the event of a failure. This redundancy helps ensure that our client’s applications can operate with minimal downtime and that their data remains protected and accessible.

In addition to providing high availability, Amazon RDS also simplifies database management by providing a managed service that takes care of database setup, patching, backup, and recovery. This simplification allows us to focus on providing high-quality hosting services to our clients while reducing the risk of downtime or data loss and adhering to enterprise-grade security best practices.

Web Server Stability and Performance

Our web servers run LiteSpeed, a high-performance and secure web server designed to handle dynamic web content efficiently. It is optimized for caching, which results in faster page load times and reduced server load. This results in a better user experience for our clients and their customers. In independent performance tests, LiteSpeed has proven to be faster and more reliable than Apache and Nginx web servers, the most common hosting web server.

LiteSpeed is designed to be highly secure, with built-in security features that help protect against common threats such as SQL injection and cross-site scripting (XSS) attacks. It is also compatible with many popular web technologies, including PHP, Ruby on Rails, and Python, making it easy to integrate with our client’s existing applications and systems.

Content Delivery Network

We also provide a secure CDN for our clients using StackPath, which helps ensure their content is delivered quickly and reliably to users worldwide. Leveraging a CDN is a best practice for faster-loading websites and Search Engine Optimization. A CDN is typically an additional charge for clients, but we include it as complementary.

Security Overview

We also take security seriously and have real-time monitoring to detect potential data intrusions, malware, viruses, and other cyber threats.

Our DNS is hosted with CloudFlare, which provides reverse proxy caching, Web Application Firewall, and DDOS protection.

Our servers run Immunify360 for real-time intrusion detection, automated blacklisting, brute force attacks, and malware and antivirus detection.

In the past three years, we have maintained an impressive uptime of 99.999%, providing our clients with a highly reliable hosting experience.

Caching

A crucial part of any hosting environment is caching. Caching allows the webserver to keep commonly loaded assets, web queries, or programming readily available in memory. It decreases the time to compile and render a page for the customer, thus improving the experience for the customer and search engine crawlers. We leverage the robust caching capabilities of Redis and memcache for all our websites. With the power to choose the caching backend, we can fine-tune all aspects of a website based on the most appropriate solution.

CloudFlare

We host our DNS with CloudFlare, which provides reverse proxy caching and DDOS protection. CloudFlare’s DDOS protection helps defend against distributed denial of service (DDOS) attacks, a common type of cyberattack that can overload a website or application with traffic. These can cause a a site to be unavailable.

CloudFlare’s DDOS protection uses a network of globally distributed data centers to absorb and mitigate DDOS traffic before it reaches our servers.

The CloudFlare DDOS protection helps ensure that our client’s websites and applications remain available, even in a large-scale DDOS attack. Additionally, CloudFlare provides detailed reports and analytics. These help us monitor and understand the potential impact of any attacks and take action to prevent future incidents.

Monitoring

We monitor all websites 24/7 with StatusCake, a 3rd party service that will alert us within 5 minutes of any service interruption if the system cannot auto-failover.

These notifications allow us to respond quickly to any issues and minimize downtime for our clients. In the past three years, we have had 99.999% uptime.

In addition to providing real-time monitoring, StatusCake offers detailed reports and analytics on our hosting environment, which helps us identify trends and potential issues before they become serious problems. The reporting helps us maintain a high level of service for our clients and provides peace of mind knowing that their websites and applications are being monitored and protected around the clock.

Backup Policy

We also prioritize data protection and have implemented an automated backup system using JetBackup. JetBackup provides daily and weekly automatic off-site backups with a minimum of a 1-month retention period as default. These backups ensure that our client’s data is always protected and can be easily recovered in the event of a disaster or data loss, even a catastrophic failure at the primary data center. JetBackup is a powerful backup system that provides many features and options, including flexible scheduling, incremental backups, and multiple backup destinations. The variety of backup methods and locations helps ensure that our client’s data remains secure and accessible, no matter what challenges may arise.

Our backups allow us to rapidly restore data in the event of a total failure or selectively restore specific files (or database elements) in case of a failed upgrade or simple mistake.

Complimentary SSL

We offer complimentary SSL certificates for all your domains using Sectigo and LetsEncrypt. These certificates are professional and secure, and they will work for the vast majority of websites. If you need more robust SSL solutions, additional SSL certificates may be easily purchased and installed. We believe in both security and performance. That’s why our servers support both HTTP/2 and HTTP/3 protocols.

cPanel Access

At Mediaura, we believe in providing our clients with the best possible hosting experience. Our managed web hosting service reflects that commitment. Our managed web hosting service allows our clients to enjoy the benefits of a private cloud hosting environment without the hassle of managing it themselves.

Our managed web hosting service also includes cPanel access, allowing our clients to manage their own hosting environment if desired. However, we are always available to provide support and assistance when needed, and our clients can reach out to us at any time for help with any aspect of their hosting environment.

Version Control & Development Process

Our custom code is always stored in a separate git repository to easily track changes and coordinate multiple developers working on a project at once or over time. We support integrating our hosting environment with version control so that you can experience the same workflow optimizations. Version control facilitates the standard setup of a development and live environment, or development, staging, and live environment. This makes it easy to develop and test code before deploying to a live website.

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